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  1. #1

    Help [HELP] iTunes ERROR on Win7

    Pa tulong po mga bossing...

    eto po ung trouble ng itunes ko po.. mayat maya po sya ngppop up.. mga every 1min pg nka bukas ung itunes.. tas pg mgpplug in ng device (ipod, iphone) hnd po narerecognize ni itunes... na try ko na dn po mg uninstall/install/restart at ung steps sa https://support.apple.com/en-us/HT203188
    per gnun pa dn po.. sana po may maka tulong... maraming salamat po..

    MobileDeviceHelper has stopped working

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: AppleMobileDeviceHelper.exe
    Application Version: 17.971.0.23
    Application Timestamp: 54dd6d0d
    Fault Module Name: KERNELBASE.dll
    Fault Module Version: 6.1.7601.17651
    Fault Module Timestamp: 4e211319
    Exception Code: c06d007e
    Exception Offset: 0000b9bc
    OS Version: 6.1.7601.2.1.0.768.2
    Locale ID: 13321
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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    C:\Windows\system32\en-US\erofflps.txt

  2. #2

    Default Re: [HELP] iTunes ERROR on Win7

    download ka ng itunes installer, then run mo sya and then may lalabas na reinstall or remove, piliin mo yung remove
    saka mo na lang install ang itunes after mo iremove
    magkaiba po kasi ang uninstall sa remove ng itunes

  3. #3

    Default Re: [HELP] iTunes ERROR on Win7

    Possible outdated ang Windows 7 mo.

    Windows 7 din akin. I have no problem at all. Kaka-update ko lang din ng iPhone X to iOS 13.4
    Last edited by MinenskiePortal; 26th Mar 2020 at 07:06.

  4. #4

    Default Re: [HELP] iTunes ERROR on Win7

    Quote Originally Posted by onnie19 View Post
    download ka ng itunes installer, then run mo sya and then may lalabas na reinstall or remove, piliin mo yung remove
    saka mo na lang install ang itunes after mo iremove
    magkaiba po kasi ang uninstall sa remove ng itunes
    same trouble pa dn po nung gnawa ko ung advice nyo.. ngppopup pa dn po si "MobileDeviceHelper has stopped working"

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